FREQUENTLY ASKED QUESTIONS
WHAT IS BONDIE™?
Bondie™ is a body adhesive designed to keep clothing where you want it!
HOW DO I USE BONDIE™?
STEP 1. Make sure your skin is clean and dry.
STEP 2. Apply a THIN layer of adhesive where you want your clothing to stick. The thinner you can spread it, the faster it will dry!
STEP 3. Allow 30-60s for the adhesive to air-dry and get tacky.
STEP 4. Press clothing onto skin and hold to allow the adhesive to set with the material.
STEP 5: Enjoy yourself worry free!
HOW DO I REMOVE BONDIE™?
STEP 1: Gently peel the clothing from your skin. If you have sensitive skin, you can dab the clothing with warm water to begin loosening the adhesive.
STEP 2: Wash your skin with soap and warm water.
STEP 3: Throw your clothing in the laundry! Bondie™ will wash out hassle-free in the laundry or can even be hand-washed with just soap and warm water!
If your clothing must be dry cleaned, spot clean first with a warm, damp cloth to remove the residue manually.
WILL BONDIE™ LEAVE STAINS?
Bondie™ will initially leave a residue behind where it is applied but it won't stain and will wash right out! Please see "How Do I Remove Bondie™" in FAQ for more information.
IS BONDIE™ ONLY FOR CLOTHES?
You can use Bondie™ for whatever you'd like. Its perfect for bikinis, dresses, tops, slippery straps, costumes, high socks, garters, bike shorts, etc. You name it!
Just to give you an idea, our customers include all types of women. Dancers, Brides and Bridesmaids, Cosplayers, Ravers, Carnivalistas, Cheerleaders, Skaters, Gymnasts, and many more!
CAN I RETURN BONDIE™?
As per our policy, we are unable to accept any returns due for hygienic reasons.
CAN WE COLLABORATE?
Please send us an email at hello@bondie.us
WHAT IS BONDIE™ MADE OF?
Ingredients: Water, Glycerin, IPA VP/VA Copolymer, Adipic Acid, Sorbic Acid
DO YOU OFFER WHOLESALE?
Please reach out to us at hello@bondie.us for all wholesale opportunities. Thanks!
ROUTE SHIPPING INSURANCE
QUESTIONS ABOUT ROUTE?
What is Route and Green Package Protection?
Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit, while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Green Package Protection can be added during checkout.
Every time you add Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO2 from the air and promotes a flourishing ecosystem.
You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here.
Purchased Route's Green Package Protection and looking to file a shipping issue online?
How Does Route Protection Work?
If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
Need to file a claim?
How Does Route Process Refunds Or Reorders?
Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes. In both cases, the Route Premium cost will not be refunded.
Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.
Is Route Protection Refundable?
Once Route’s services have been utilized and the package(s) have been successfully delivered, this insurance is not eligible for a refund.
How and When Should I File a Claim?
If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. You can also file a claim here.
Marked As Delivered (Stolen) – Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered.
Stuck In Transit (Lost / never arrives) – Claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.
Damaged – Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered. If your order has defects or you suspect it was damaged during manufacturing, please reach out to us and we will be happy to work with you to remedy the situation.
All of Route’s claims policies are listed here.
What are Route's Terms and Conditions?
Route’s terms and conditions are listed here.
Is Route a licensed Insurance Company?
Yes, Route is a licensed insurance company with SEG Insurance Ltd. as its partner.